Privacy Policy

1. Who We Are

• Company name: NA Taylor QS Services LTD
• Registered in: United Kingdom
• Nature of business: Quantity Surveying and Construction Consultancy Services

If you have any questions about this Privacy Policy or how we handle personal data, you can contact us using the details below:

• Email: hello@natqs.co.uk
• Phone: 07715418835

2. Information We Collect

a) Information you provide directly

We may collect personal information that you voluntarily provide, including:

• Name
• Email address
• Telephone number
• Company name
• Project details, enquiries, or correspondence
• Any other information you choose to provide when contacting us

b) Information collected automatically

When you visit our website, we may automatically collect limited technical information, including:

• IP address
• Browser type and version
• Pages visited and time spent on the site
• Date and time of access

This information is collected using cookies or similar technologies and is used for website functionality and performance monitoring.

3. How We Use Your Information

We use personal data for the following purposes:

• Responding to enquiries and requests for quotations
• Providing contractual and commercial consultancy services
• Communicating with clients and prospective clients
• Managing our business operations
• Improving our website, services, and user experience
• Complying with legal and regulatory obligations

We do not sell, rent, or trade personal data to third parties.

4. Legal Basis for Processing

We process personal data only where we have a lawful basis to do so. This may include:

• Consent – where you have provided clear permission
• Contract – where processing is necessary to deliver our services
• Legal obligation – where processing is required by law
• Legitimate interests – for business purposes, provided your rights and freedoms are not overridden

5. How We Store and Protect Your Data

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration, or disclosure.

Access to personal data is restricted to authorised personnel and trusted service providers who are required to handle data securely and lawfully.

6. How Long We Keep Your Data

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or regulatory requirements.

When personal data is no longer required, it is securely deleted or anonymised.

7. Sharing Your Data

We may share personal data with trusted third parties where necessary, including:

• Professional advisers (e.g. accountants, legal advisers)
• IT and website service providers
• Regulatory or public authorities where legally required

All third parties are required to respect the security of your data and process it in accordance with the law.

8. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time (where applicable)

To exercise any of these rights, please contact us using the details provided above.

9. Cookies

Our website may use cookies to ensure functionality and improve user experience. You can control or disable cookies through your browser settings.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Complaints

If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

• Website: www.ico.org.uk
• Telephone: 0303 123 1113